Agent Documentation

All OpenKnowra Agents

Pick an agent to see what it does, the inputs it takes, the outputs it returns, and how to put it to work.

Customer Value Management · Agent

Call Quality Assessment Agent

Score customer-care call transcripts across nine service-excellence dimensions, get a grade and AI-coached rewrite to improve contact-centre agent performance.

View agent → Work & Workforce Engineering · Agent

Skill Proficiency Analyzer

A chat agent that reads professional documents, identifies every skill, and rates each one Expert, Advanced, Proficient, or Beginner.

View agent →