API Documentation

All OpenKnowra APIs

Pick an API to see endpoints, parameters, request and response shapes, and ready-to-run code examples.

Customer Value Management · API

Call Quality Assessment API

POST /v1/call-quality-assessment/analyze

Score customer-care call transcripts across nine service-excellence dimensions and get an instant quality grade, dimension breakdown, and sentiment delta.

Read documentation → Work and Workforce Engineering · API

Job Talent Match API

POST /v1/job-talent/match

Match job requirements against talent profiles - score fit with a richness index and surface concrete skill matches and gaps.

Read documentation → Work & Workforce Engineering · API

Learning Content Suggestions API

POST /v1/learning-content/suggest

Upload a document and/or a target role to get recommended courses that close each skill gap - with source, level, and relevance score.

Read documentation → Work & Workforce Engineering · API

Skill Gap Identification API

POST /v1/skill-gap/analyze

Upload a document and/or a target role to identify the skills a person is missing for that role, with matched skills, soft skills, and gaps.

Read documentation → Work & Workforce Engineering · API

Skill Proficiency Analysis API

POST /v1/skill-proficiency/assess

Upload resume or documents to extract, score, and band skills into Expert, Advanced, Proficient, and Beginner proficiency levels.

Read documentation →